Frequently Asked Questions
General
We are a software development company based in Dhaka, Bangladesh. We build custom web applications, enterprise software (ERP, HRM, POS), school management systems, and provide digital marketing services. We've been serving businesses since 2013.
Our office is located in Banani, Dhaka, Bangladesh. You can visit us during business hours (Sunday to Thursday, 9:00 AM to 6:00 PM) or schedule a meeting in advance.
Yes, we work with clients globally. We have experience serving clients in the Middle East, Southeast Asia, and Europe. Communication is typically done via email, Zoom, and project management tools.
Products
Absolutely! We offer free demos for all our products — School Management System, ERP Plus, HRM, and POS. Simply fill out the contact form or call us to schedule a demo at your convenience.
Yes, all our products support both English and Bangla interfaces. Reports can also be generated in Bangla. We understand the importance of local language support for businesses in Bangladesh.
Yes, all our products are built on a modular architecture that allows customization. Whether you need additional modules, custom reports, or integration with third-party systems — we can tailor the solution to fit your requirements.
Our products integrate with bKash, Nagad, Rocket, and major bank payment gateways (SSLCommerz, AamarPay). We can also integrate with international payment gateways like Stripe and PayPal for global clients.
Services
It depends on the scope. A corporate website typically takes 4-6 weeks. A custom web application can take 2-6 months depending on complexity. We provide detailed timelines after the discovery phase.
We follow an agile methodology: Discovery → Planning & Architecture → UI/UX Design → Development (in sprints) → QA & Testing → Deployment → Ongoing Support. You're involved at every stage with regular updates and demos.
Yes, we offer flexible support and maintenance plans. This includes bug fixes, security updates, performance optimization, and feature enhancements. We believe in long-term partnerships, not just one-time projects.
Pricing
Pricing depends on the scope, complexity, and timeline. We offer both fixed-price and hourly engagement models. Contact us with your requirements and we'll provide a detailed estimate within 2-3 business days.
Yes, for larger projects we offer milestone-based payment plans. Typically: 30% upfront, 40% at mid-project milestone, and 30% upon delivery. We're flexible and can discuss terms that work for both parties.